Practice Policies

Last updated May 2020

PAYMENT

You are responsible for bringing accurate payment at the start of every session. All services may be paid with cash, check, credit card, Health Savings Account or Flexible Spending Account cards or insurance (see below) at the time of service.

Should a personal check bounce back to us, any accrued banking fees will become your responsibility. NourishRX, LLC requires that you provide a credit card information to be held on file. A signed authorization form will be provided at the start of the initial session. This agreement is valid for one year. If the credit card on file declines, the balance will automatically be pushed over to a collections agency after 60 days from the scheduled date of service. If insurance denies coverage, you will be notified with a pending charge notification. If you have a credit card on file, this card will be charged 5 days after the notice is sent. If there is no credit card on file, you will have an obligation to pay the balance in full 60 days from the scheduled date of service.

INSURANCE

At this time, we are credentialed with:

• Blue Cross Blue Shield

• Harvard Pilgrim

• Tufts Commercial Health Plan

• United Health Care

• AllWays Health Partners.

Your specific plan, even if it is with one of the above insurance companies, may or may not cover nutrition counseling. It is your responsibility to understand your health insurance benefits. If your insurance does not cover any or all of our appointment (such as in the case of unmet deductibles, uncovered services, inaccurate copays, denied claims, etc.), we will send you an invoice for the balance. It is your responsibility to pay this upon receipt. If your health plan changes, you must notify NourishRX, LLC prior to your next appointment. Failure to do so may result in rejected claims, which will then be your responsible for paying.

If we do not take your insurance, we will provide you with a superbill (fully coded receipt) to submit to your insurance as they may reimburse you directly for all or some of what you paid. Please note that a Superbill does not guarantee reimbursement.

CANCELLATION POLICY

Keeping your regularly scheduled visits will allow for the best outcomes in your nutrition treatment. We request that all appointments you cannot make are canceled at least 24 hours in advance of your appointment to avoid a $75 cancellation fee. This fee cannot be billed to insurance.

We understand that life happens, so should you need to cancel your visit within 24 hours the first time will be waived. Subsequent late cancels will be charged at the rate of $75 regardless of appointment type or length of visit.

If you need to cancel your appointment, please call us at 978- 927-0990 or send an email to info@nourishrx.com. We cannot accept cancellations or messages via text or directly to your dietitian’s email address.

Frequent rescheduling (defined as 3 rescheduled appointments over the course of 2 months) and/or 2 late cancellations over the course of 2 months, will result in the forfeit of all future appointment times. You will need to call the office to reschedule and reinstate future appointments.

Disclaimer

Last updated May 2020

The practitioners of NourishRX, LLC are registered dietitians. They are trained to diagnose nutrition-related problems NOT medical conditions. The recommendations provided by NourishRX practitioners should not be used in place of medical advice. 

NourishRX, LLC cannot guarantee a cure for any current conditions or prevention of any future disease. 

Your treatment process may require trial and error, as your food choices, lifestyle, stress levels, medications, relationships and other factors can play into how your body responds to a particular dietary change. NourishRX, LLC cannot control or be held responsible for any unforeseen side effects that may occur as a result of your dietary changes. 

It is your responsibility to disclose all health related information that will affect your treatment. NourishRX, LLC cannot be held responsible for medication side effects, diagnosis or any health related issues that occur during the course of treatment. 

The information provided in or through this Website is for educational and informational purposes only and solely as a self-help tool for your own use.

Although the practitioners of NourishRX, LLC are registered dietitians, on this Website and programs, the educational and informational contents of the Website pertaining to health or wellness, exercise, relationships, or any other aspect of your life does not create a dietitian-patient relationship and is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. 

You agree and acknowledge that NourishRX is not providing medical advice or mental health advice in any way. Always seek the advice of your own Medical Provider and/or Mental Health Provider regarding any questions or concerns you have about your specific health or any medications, herbs or supplements you are currently taking and before implementing any recommendations or suggestions from our Website and programs. 

Do not disregard medical advice or delay seeking medical advice because of information you have read on this Website or in a program. Do not start or stop taking any medications without speaking to your own Medical Provider or Mental Health Provider. If you have or suspect that you have a medical or mental health problem, contact your own Medical Provider or Mental Health Provider promptly. The information contained on this Website has not been evaluated by the Food and Drug Administration.